Based on your content strategy, persona documentation, and the workshop outcome — entry must be problem-based, not role-based. Below are three structural approaches, each with a different philosophy. Click any option to explore the full prototype.
These three principles apply to all options. They are non-negotiable based on the workshop outcome and client documentation.
Both documents you shared directly shaped the structure, language, and journey logic of each option below. Here is specifically what we took from each.
What stays, what's new, what's changed, and what's removed — across all three options.
How each of the four key persona types finds their path in each option — and how clearly the site serves them. For full step-by-step journeys, see the section below.
| Persona | Option 1 — Evolved | Option 2 — Problem-first | Option 3 — Single journey |
|---|---|---|---|
| MD / Financial Director Strategic decision maker |
Medium clarity Clicks "Solutions" → job costing or reporting feature → pricing → demo. Journey works but feature framing may not resonate emotionally for an FD evaluating ROI. |
High clarity Clicks "Increase profit margin" challenge card → challenge page written in their language → Enterprise/Premium tier → demo. Most direct path for this persona. |
Medium clarity Hero statement resonates ("stop losing money") → scrolls "Manage the business" section → case study by company size → pricing → demo. Relies on scroll behaviour. |
| Service Manager Operational influencer |
High clarity Clicks "Solutions" → scheduling or dispatch use case → Standard/Premium → free trial. Well served by existing feature-led nav they are comfortable navigating. |
High clarity Clicks "Dispatch engineers faster" card → challenge page in operational language → Standard tier → free trial. Challenge cards map precisely to their day-to-day pain. |
Medium clarity Hero statement less specific to them → "Run the job" section resonates → pricing → free trial. Journey is clear once they reach the right section but takes longer. |
| Contract Manager Operational influencer |
Medium clarity Clicks "Solutions" → contract management use case → products → demo. Reasonable path but contract management is one of many features listed, easy to miss. |
High clarity Clicks "Win and manage contracts" challenge → dedicated page → Premium/Enterprise → demo. Only option with an explicit contract-focused entry point. |
Lower clarity Must scroll to find relevant content. No explicit contract management hook on the homepage. Likely navigates to Industries or Resources instead. |
| Office Manager Operational influencer |
Medium clarity Clicks "Solutions" → admin or scheduling → products → trial. Served adequately but the feature framing is not explicitly about reducing their workload. |
High clarity Clicks "Reduce admin overhead" challenge → page addressing their exact frustration (paperless, automation) → Standard → trial. Best served by this option. |
Medium clarity "Run the job" section covers their territory. No specific hook for them but they can identify through the scheduling and job management content. |
Select an option, then a persona, to see the exact path through the site from first click to conversion. This expands on the "who lands where" table above with the full step-by-step journey for each audience type.
Each card opens the full clickable prototype. Trade-offs, nav structure, and journey example are shown below.